Issues
Users are reporting that they cannot log in using their credentials. The error message shows 'Invalid credentials' even with correct username and password.
The dashboard takes over 10 seconds to load on initial visit. This affects user experience significantly.
Users have been requesting dark mode functionality for better accessibility and user preference.
Production database is frequently running out of available connections causing 500 errors.
Authentication system not working properly
Users are reporting that they cannot log in using their credentials. The error message shows 'Invalid credentials' even with correct username and password.
I've tried multiple browsers and cleared cache, but the issue persists. This is blocking our entire team from accessing the dashboard.
Thanks for reporting this! I'm looking into the authentication service logs. Can you tell me what time this issue first occurred?
It started happening around 9:30 AM EST yesterday. Before that, everything was working fine.
Path: /auth/login
Version: v2.1.3
Environment: production
johndoe
Assignee
JWT token validation failed
IP: 192.168.1.100
Database connection timeout
IP: 192.168.1.101
Created
Jan 10, 2025, 10:30 AM
Last updated
Jan 11, 2025, 02:22 PM
Comments
4 total
thrico-dashboard
company/thrico-dashboard
Fix authentication token validation
jane_user
Reporter
bot
Bot
johndoe
Participant